Hitchhiker Spotlight

Lucas Bonetti

Role: TEM
Previous Roles: Implementation Manager

How long have you been on the Hitchhikers team?

1 month

What projects have you worked on since joining the Hitchhikers team?

Palladium Group. First non-English Answers experience (outside of government work)!

Check out the Spanish experience here!
Check out the English experience here!

Palladium Group (First non-English Answers experience!)

What is your proudest accomplishment since joining the Hitchhikers team?

Gaining the necessary knowledge to customize pages. When I started in this new project I had very limited knowledge of HTML and CSS so it's great to see what I can accomplish now. It's also extremely rewarding to see for the first time how answers are given to a question you asked, without much knowledge of coding.

How has becoming an administrator/Hitchhiker affected your career?

It has definitely given me more in-depth knowledge of the platform. The training is so well structured that I have actually learned smarter ways to do things that I was doing on a daily basis. This knowledge allows me to think out of the box and come up with new solutions.

What is one thing people might not know about being an administrator?

You don't need to be a developer to be able to create a great answers experience, it just requires patience and attention to details.

What is the toughest challenge you have had to overcome on a project?

The most challenging part so far has been the beginning. Understanding not only the small details but being able to see the bigger picture. From the Hitchhikers training you can easily understand what to do at every step of the project, but once you are done with that, the first time you work on a project by yourself, it is key to understand how all pieces are combined.


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